Line wrap FAQ’s – Raymedy Smart Healthcare

FAQ’s

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Questions
We have processed frequently asked questions in the FAQ below. Here you will find answers to the many questions.

How is Raymedy’s privacy arranged?

See the AVG announcement on our website. Your data and that of your family members are protected with your password. Only when you send your measurements to your therapist can they see them. The therapist meets the privacy requirements of the professional association to which it is affiliated. Such a membership is a requirement that we place on all therapists. Raymedy does not sell personal information and does not allow anyone to view it. Only our system administrator has access to this. Our provider meets the highest security requirements. In the future we do want to analyze measurement data in order to increase our knowledge and share it with the affiliated therapists. We will only use fully anonymous data for this purpose.

Why do I have to enter my age?

As we age, the energy our cells produce becomes less and the internal resistance increases. The amount of energy that is normal for a young person would be assessed as an excess of energy for an older person. That is why the assessment of energy status is adjusted to age.

What is the ‘local’ button for?

If the connection to the network is not good enough to send the measurements to the server, they are stored locally at your cellphone. They are then sent to the server at a time when the connection is good.

Are there rules for charging?

Yes. Rule 1 for the lifetime: do not charge the battery to 100%. The charging percentage that is favorable for the life of the battery is between 20% and 80%. Often, a battery is not at all burdened; not even when a green or red light starts flashing. The smartphone only wants to warn you that some things may not be possible anymore. It is even worse to leave your fully charged device in the charger, as many of us do when we charge the battery overnight. For that small device, that only means stress, because the battery then constantly runs at full speed. When you pull the charger out of the socket, it feels like a kind of relief to the battery. “As if you can relax your muscles for a while after a heavy workout” (Source: battery university).

Can the device sit on the charger for too long?

Yes. It is better for the life of the Li-ion battery not to charge it for too long. You can see on the app screen if the battery has enough charge to measure or treat you. Rule 1 for the lifetime: do not charge the battery to 100%. The charging percentage that is favorable for the life of the battery is between 20% and 80%. Often, a battery is not at all burdened; not even when a green or red light starts flashing. The smartphone only wants to warn you that some things may not be possible anymore. It is even worse to leave your fully charged device in the charger, as many of us do when we charge the battery overnight. For that small device, that only means stress, because the battery then constantly runs at full speed. When you pull the charger out of the socket, it feels like a kind of relief to the battery. “As if you can relax your muscles for a while after a heavy workout” (Source: battery university).

What is the ‘My data’ button at the bottom of the total score screen?

After clicking on this button you will receive an SMS. This gives you access to your measurement data and your complaints. You can compare these measurement data for each meridian, score and energy course with the course of your complaints and mood.

How many people can I use the App with?

You can use the app with 5 people.

What type of i-Phone should I have?

i-Phone 6 and newer. Refurbished i-Phones are available for around € 150.

Does the App work on every Smartphone?

The Read & PowerMe App only works on i-Phones (V6 and higher) and soon also on an i-Pad.

How can I install your app?

Search the App Store for ‘read &powerme’. We only have an App for i-Phones and i-Pad.

How should I log in?

Click on ‘create a new account’. Enter your e-mail and a password of your choice. Repeat this last password in the third line. Then click on ‘confirm’ then enter further details. You are now the main user. Family members can also measure and treat themselves. The main user manages the credit and makes the payments.
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